APPLICATION PERFORMERS OF CURAJ INDUSTRIAL SERVICES
It is simply an approach to performance management which is design to take account of interests of all stakeholders, such as clients/customers, employees, legislators and local communities. It is based on the principle that the performers of an Organization depends on how effective it needs the requirement of all its stakeholders. It recognizes the need to work with stake holders to ensure their needs are met.
What do Curaj’s regular customers want
and need?
- Quality Service
- Prompt Delivery Service
- Cordial Relationship
- Information Accessibility
What strategies have /will Curaj adopt to ensure that these wants and Need are satisfied?
- Regular Customer’s Contact
- Proactive Conduct
- Promote Superiority Of Core Service
- Market Survey
What Processes Have/Will Curaj Put in Place to ensure that these strategies are delivered?
- Customer Service Strategy
- Speeding Attendance To Distress Call
- Periodic Stock Count
- Communication Flow
- Periodic Activity Review
What capabilities does Curaj’s require to ensure that these processes can be operated ?
- Teamwork
- Skill
- Robust Network
- Modern Technology
What does Curaj’s Want from it’s stakeholders to allow the above to happen ?
- Prompt Payment
- Loyalty /Regular Patronage
- Confidence
- Reference